Policies

  • No returns or refunds on any of the following products:
    fragrance & essential oils, powders, colorants, soap bases, herbs, fixed oils, liquids, lotion base, waxes and butters.
  • Products that are returnable must be authorized first by  calling 630-262-2522
  • If a return is AUTHORIZED by Pure Essential Supply, Inc there will be a 25% restocking charge and customer pays for the shipping back to us.
  • Order cancellation must be done 3 hours after ordering.  We ship orders out usually same day as order is received except on Saturday or Sunday. Call 630-262-2522 OR email at PureEssentials1@sbcglobal.net